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Returns


 CREATIVE COFFEE ROASTER RETURN POLICY

Enjoy Our Organic Coffee 100% Risk Free

30-Day Return Policy

If you are dissatisfied for any reason, you can return any unused item in original packaging purchased directly from our website for a prompt refund or direct exchange within 30 days of the shipping date on your packing slip.

Coffee purchased from one of our partners should be returned to the distributor you purchased from.   Distributor's return policies apply.

Returns


Here’s what you have to do:

  1. Request a Return Authorization by emailing info@creativecoffeeroaster.com and sending your name and order number. We will then send you a Return Authorization Number.
  2. Properly Package in the Original packaging for return.
  3. Clearly Mark with the Return Authorization # obtained from Creative Coffee Roaster.
  4. Send Your Package in a prepaid, insured, traceable method (FedEx, USPS or UPS) to:

Creative Coffee Roaster, LLC
PO Box 311
Minot, North Dakota 58701
RMA # XXXX


Refunds
Your Refund will be issued within 1 business day of receipt.
Refunds for new, unused items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Original shipping and handling charges are not refundable. Special order items or modified items are non-refundable. Returns shipped COD will not be accepted.
Returning from a Retailer or GPC Dealer
If you bought a Creative Coffee Roaster product from one of our retailers you will need to contact them for their Return Procedures and Policies.  
WE ARE NOT ABLE TO ACCEPT RETURNS THAT ARE NOT PURCHASED DIRECTLY FROM US.

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Enjoy Our Creative Coffee Roaster Fine Art 100% Risk Free

Our return policy is very simple:

If you're not happy with a purchase, for any reason, you can return it to us within 30 days of the order date.   As soon as it arrives, we'll issue a full refund for the entire purchase price.   

Please note - we do not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.

If you've hesitated to purchase artwork online in the past, why not give us a try?   You have nothing to lose!

 


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